SHIPPING POLICY

RETURNS & REFUND POLICY

IN THE UNFORTUNATE SCENARIO WHERE YOU WISH TO RETURN OR REFUND ONE OF OUR CANDLES PLEASE NOTE WE DO NOT OFFER REFUNDS.

TO START A RETURN, YOU CAN CONTACT US AT NORTHCANDLEOFFICIAL@GMAIL.COM

CERTAIN ITEMS CANNOT BE RETURNED, LIKE CUSTOMISED PRODUCTS (SPECIAL ORDERS OR PERSONALIZED ITEMS).

PLEASE GET IN TOUCH IF YOU HAVE QUESTIONS OR CONCERNS ABOUT YOUR ITEM.

UNFORTUNATELY, WE CANNOT ACCEPT RETURNS ON SALE/LIMITED ITEMS.